Operations Fraud Prevention Specialist

Há 4 dias

Buenos Aires, Brasil beBeeFraud Tempo inteiro

We are seeking a detail-oriented Operations Specialist to join our team. The role involves early detection and prevention of fraudulent accounts and suspicious transactions through comprehensive analysis and review of transactional data.

  • Conducting KYC (Know Your Customer) procedures to verify customer identities and assess risk levels, including processing of KYC profiles and conducting Enhanced Due Diligence (EDD) reviews on high-risk customers.
  • Ensuring document integrity and compliance with policies and best practices, while coordinating with relevant teams for further handling of potential risks.
  • Managing the entire payment process, including receiving, processing, verifying, and reconciling invoices, as well as making decisions regarding account resets, redemptions, and bonus declines.
  • Reviewing transaction reports for suspicious activity and performing investigations to identify fraudulent activity, money laundering, or other anomalies.
  • Assisting other departments with payment-related queries and investigating any discrepancies in the system.
  • Collaborating with internal teams to ensure consistency of documentation practices and evaluating policies and procedures for compliance.
  • Providing accurate and up-to-date records of customers and monitoring progress and status of assigned cases.
Key Skills and Qualifications
  • Minimum of 2+ years of experience in a KYC (Know Your Customer), Payments or Risk Specialist role.
  • Bachelor's degree in any course or at least 2 years in college.
  • Preferably with experience dealing with USA/European Gaming accounts.
  • Can communicate in written and spoken English in a business environment.
  • Ability to multi-task, prioritize, and manage time effectively without micro-management.
  • Has interpersonal, communication and presentation skills.
  • Has problem-solving and decision-making abilities.
  • Has analytical skills and must be keen to details.
  • Has the ability to cope under pressure.
  • Has a proactive approach to work, in terms of suggesting changes and improvements to processes and systems.
  • Has commercial awareness and the ability to understand broad business issues.
Benefits
  • Competitive salary.
  • Flexibility and remote work.
  • Training and development.
  • International collaboration with our teams based around the world.
  • Fast growing business where the sky's the limit for your career.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Software Development

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