
Product Support Specialist Position
Há 4 dias
We are seeking a highly skilled Product Support Expert to join our team. This individual will play a vital role in delivering exceptional customer experiences through advanced technical support for dealers and end-users of the PTx product line.
Key Responsibilities:- Provide technical support to growers and dealers via phone calls, addressing queries on installation, operation, and troubleshooting.
- Respond to online ticket system inquiries and call-back requests.
- Conduct on-site service calls when local dealer support is insufficient.
- Develop and edit content for technical publications, including operator manuals, technical bulletins, and knowledge base articles.
- Bachelor's degree in Engineering or Agronomy.
- Effective communication and presentation skills for large groups.
- Strong problem-solving abilities.
- Fluent English and intermediate Spanish proficiency.
- Medical assistance.
- Dental assistance.
- Private pension.
- Meal vouchers.
- Food vouchers.
- Pharmacy agreement.
- Life insurance.
- PROPAR.
We value diversity and recognize the innovation that a diverse workforce brings to our farmers. Through our recruitment efforts, we strive to build a team that includes various experiences, backgrounds, cultures, and perspectives.
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