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Institutional Trading Operations Specialist
3 semanas atrás
Drive impactful change from day one in a fast-scaling fintech environment. As a Trading Operations Analyst (Middle Office), you will play a pivotal role in supporting the full trade lifecycle while serving as the primary operational point of contact for institutional clients across the Americas.
This position ensures accurate trade processing, smooth settlements, and exceptional client service—sitting at the heart of the company's trading operations.
- Act as the operational point of contact for institutional clients across the Americas, handling inquiries on account setup, funding, trade status, and platform usage.
- Partner with internal teams across Technology, Product, Clearing, and Compliance to resolve client requests promptly.
- Support client onboarding (KYC), including documentation, operational setup, and platform access.
- Track and manage client issues, ensuring visibility, ownership, and timely resolution within SLAs.
- Proactively monitor client activity and system alerts, escalating potential issues as needed.
- Document processes and contribute to internal knowledge bases and playbooks.
- Collaborate with Sales and Relationship Management teams to deliver an excellent client experience.
We are seeking candidates with 5+ years of experience in back-office, middle-office, or operations roles within a broker-dealer, bank, or fintech.
A strong understanding of the trade lifecycle, settlement processes, and clearing mechanisms across asset classes is essential. Fluency in English, Portuguese, and Spanish (written and spoken) is also required.
This hybrid role offers a unique opportunity to work closely with international teams and top-tier clients, driving impact from day one.
This role places you at the intersection of global markets, institutional relationships, and operational excellence. If you are ready to step into a high-impact role at the core of institutional trading operations, apply today.
Required Skills and Qualifications:
- 5+ years of experience in back-office, middle-office, or operations roles
- Strong understanding of the trade lifecycle, settlement processes, and clearing mechanisms across asset classes
- Fluency in English, Portuguese, and Spanish (written and spoken)
Benefits:
This role offers a unique opportunity to work closely with international teams and top-tier clients, driving impact from day one.
Others:
This role places you at the intersection of global markets, institutional relationships, and operational excellence.