Enterprise Customer Success Coach

Há 2 dias

Porto Alegre, Rio Grande do Sul, Brasil beBeeSuccess Tempo inteiro US$45.000 - US$75.000

Join a dynamic team as a Business Success Coach and play an important role in helping large enterprises assess and mitigate security risks.

This is a challenging opportunity to design success for a portfolio of enterprise customers throughout their lifecycle, from onboarding and implementation to upsell and renewal. You will guide your customer down the path of success every step of the way to reach their business objectives and operational goals.

Skill Requirements:

  • At least 3 years of experience supporting B2B customers in a SaaS organization as a customer success manager, technical account manager or similar customer-facing role.
  • Strong knowledge of third-party risk management programs and cybersecurity domain experience.
  • Experience working with C-level executives that includes meetings, high-level presentations, and collaborative discussions.

Benefits:

  • A competitive salary range: $45,000 - $75,000 (base plus bonus).
  • Stock options and equity opportunities.
  • Unlimited PTO, parental leave, tuition reimbursements, and more.

Key Responsibilities:

  • Lead strategic conversations with customers to align our platform with their business challenges and goals.
  • Serve as a confident subject matter expert as it relates to the SecurityScorecard platform and the cybersecurity industry.
  • Manage customer relationships, ensuring happiness and communicating the value of our product to drive deeper engagement.

About the Role:

The ideal candidate will be a proactive and results-driven professional with excellent communication and problem-solving skills. They will possess a strong understanding of the cybersecurity industry and be able to translate complex technical concepts into actionable insights for customers.

We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to work with a cutting-edge technology platform.

Equal Employment Opportunity:

We are committed to equal employment opportunity and welcome applications from diverse candidates.

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