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Back-Office Operations Specialist
2 meses atrás
Unlock Your Potential in a Multicultural Environment
Are you passionate about the world of technology and looking for a challenging role that allows you to work remotely? We are seeking a highly skilled Back-Office Operations Specialist to join our team at SupportYourApp.
About the Role
- Perform invoice control and data analysis to ensure accuracy and efficiency.
- Communicate with suppliers and customers to resolve discrepancies and ensure timely payments.
- Work closely with our team to meet key performance indicators (KPIs) and maintain a high level of customer satisfaction.
- Stay up-to-date with our clients' products and services to provide expert support.
Requirements
- Excellent German language skills (at least C1 level) and upper-intermediate English.
- Attention to detail and strong analytical skills.
- Positive and responsible attitude, with a strong work ethic.
- Personal laptop or computer with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
What We Offer
- Flexible schedule and opportunity to work fully remotely.
- Inclusive international environment with a diverse team.
- Compensation in USD and good bonuses for referring friends.
- Paid intensive training and probation.
- Work-life balance and responsive management interested in your growth and long-lasting cooperation.
About SupportYourApp
We are a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. With over 30 countries and 60 languages spoken, we are a leader in premium outsourced customer support. Our team is like family, and we welcome people with various backgrounds and experiences.
