Community Engagement Specialist
2 semanas atrás
About the Role
We are seeking a highly skilled and enthusiastic Community Associate to join our team at Regus. As a Community Associate, you will play a vital role in creating and maintaining a welcoming and productive environment for our customers.
Key Responsibilities
- Provide exceptional customer service and support to our customers, ensuring their needs are met and exceeded.
- Manage multiple tasks and priorities, working efficiently to resolve customer issues and concerns.
- Build strong relationships with customers, understanding their business needs and providing tailored solutions.
- Collaborate with the Community Manager to plan and execute events, promotions, and activities that enhance the customer experience.
- Ensure the center is well-maintained, clean, and organized, meeting high standards of quality and safety.
- Stay up-to-date with industry trends and best practices, applying knowledge to improve customer satisfaction and loyalty.
Requirements
- 1+ years of customer service experience, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work independently and as part of a team, prioritizing tasks and managing multiple responsibilities.
- Basic IT skills, including proficiency in MS Office and other software applications.
- B1 or higher level of English communication skills.
What We Offer
- A competitive total compensation package, including a salary and benefits.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A quarterly bonus plan program, recognizing and rewarding outstanding performance.
- A bright and inspiring work environment, with a focus on innovation and customer satisfaction.
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