Customer Growth Specialist
1 semana atrás
As a Customer Success professional, you will be responsible for driving long-term growth and retention of top-tier creators. You will serve as the primary point of contact, translating business objectives into clear plans and coordinating cross-functional teams.
Key Responsibilities:
- Own a portfolio of accounts from onboarding through renewal, with clear account strategies, targets, and revenue/engagement forecasts.
- Lead client meetings: weekly status calls, quarterly business reviews with insights (activation, retention, conversion, LTV, churn), and executive alignments.
- Turn goals into execution: define scope and success criteria, create/prioritize initiatives in Linear, and coordinate squad delivery.
- Plan and ship launches (features, campaigns, content drops) on time and with quality, ensuring a cohesive go-to-market strategy.
- Communicate clearly and proactively: set expectations, manage stakeholders, handle escalations, and keep everyone informed.
- Track and report KPIs & SLAs: NPS/CSAT, on-time delivery, feature adoption, account health, and business impact.
- Identify expansion opportunities (upsell/cross-sell) that create value for creators and our organization.
- Be the voice of the customer internally, providing structured feedback to product and leadership to shape roadmap priorities.
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Customer Care Specialist
2 semanas atrás
Florianópolis, Santa Catarina, Brasil Snov Tempo inteiroJunior/Mid Customer Care Specialist Hi from Snov.Io, the product company of Ukrainian origin Snov.Io is a rapidly expanding IT company with roots in Ukraine, but a global reach with international offices in China and Brazil. Our company specializes in developing innovative solutions for B2B cold sales, and we are seeking talent to join our team and help...
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Customer Engagement Specialist
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Florianópolis, Santa Catarina, Brasil beBeeEngagement Tempo inteiro US$4.000 - US$52.000Job Title: Customer Engagement SpecialistWe are seeking a skilled Customer Engagement Specialist to join our dynamic international sales team. This role involves engaging with potential customers, presenting products/services, and converting leads into sales.Key Responsibilities:Conduct outbound and inbound sales calls with potential clientsIdentify customer...
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Customer Care Specialist
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Florianópolis, Santa Catarina, Brasil Snov Tempo inteiroJunior/Mid Customer Care SpecialistHi from Snov.Io, the product company of Ukrainian origin Snov.Io is a rapidly expanding IT company with roots in Ukraine, but a global reach with international offices in China and Brazil. Our company specializes in developing innovative solutions for B2B cold sales, and we are seeking talent to join our team and help drive...
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Customer Care Specialist
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Florianópolis, Santa Catarina, Brasil Snov Tempo inteiroJunior/Mid Customer Care SpecialistHi from Snov.io, the product company of Ukrainian originSnov.io is a rapidly expanding IT company with roots in Ukraine, but a global reach with international offices in China and Brazil. Our company specializes in developing innovative solutions for B2B cold sales, and we are seeking talent to join our team and help drive...
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Customer Care Specialist
2 semanas atrás
Florianópolis, Santa Catarina, Brasil Snov Tempo inteiroJunior/Mid Customer Care Specialist Hi from Snov.io, the product company of Ukrainian origin Snov.io is a rapidly expanding IT company with roots in Ukraine, but a global reach with international offices in China and Brazil. Our company specializes in developing innovative solutions for B2B cold sales, and we are seeking talent to join our team and help...
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Customer Care Specialist
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Florianópolis, Santa Catarina, Brasil Snov Tempo inteiro US$40.000 - US$60.000 por anoJunior/Mid Customer Care SpecialistHi from , the product company of Ukrainian origin is a rapidly expanding IT company with roots in Ukraine, but a global reach with international offices in China and Brazil. Our company specializes in developing innovative solutions for B2B cold sales, and we are seeking talent to join our team and help drive our continued...
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Customer Care Specialist
1 semana atrás
Florianópolis, Santa Catarina, Brasil Snov Tempo inteiroJunior/Mid Customer Care Specialist Hi from Snov.io, the product company of Ukrainian origin Snov.io is a rapidly expanding IT company with roots in Ukraine, but a global reach with international offices in China and Brazil. Our company specializes in developing innovative solutions for B2B cold sales, and we are seeking talent to join our team...
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Customer Care Specialist
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Florianópolis, Santa Catarina, Brasil Snov Tempo inteiroJunior/Mid Customer Care Specialist Hi from Snov.Io, the product company of Ukrainian origin Snov.Io is a rapidly expanding IT company with roots in Ukraine, but a global reach with international offices in China and Brazil. Our company specializes in developing innovative solutions for B2B cold sales, and we are seeking talent to join our team and...
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**Customer Service Support Professional**
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Sales Growth Strategist
Há 6 dias
Florianópolis, Santa Catarina, Brasil beBeeCustomerSuccess Tempo inteiro R$12.000 - R$15.000In today's fast-paced business environment, the role of a Business Growth Specialist is crucial in driving revenue and expanding market share.As a Business Growth Specialist, you will be responsible for generating and maintaining a strong pipeline of leads and opportunities. This involves developing and executing sales strategies to meet or exceed sales...
