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Highly Skilled IT Incident Manager Wanted

2 semanas atrás

Rio de Janeiro, Rio de Janeiro, Brasil beBeeIncidentManager Tempo inteiro R$50.000 - R$100.000
Incident Manager Job Description

We are seeking a skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for ensuring the smooth operation of our IT systems and resolving any technical issues that may arise.

Your primary goal will be to minimize downtime and ensure business continuity. You will work closely with our technical teams to identify and resolve issues in a timely and efficient manner.

Key Responsibilities:

  • Manage incident reports and track progress towards resolution
  • Collaborate with technical teams to identify root causes and implement solutions
  • Develop and implement procedures to prevent future incidents
  • Communicate effectively with stakeholders to provide regular updates on incident status

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science or related field
  • 5+ years of experience in IT management, preferably in an incident management role
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work under pressure and meet deadlines

Benefits:

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing company
  • A collaborative and supportive team environment

Others:

  • This is a full-time position
  • Travel may be required occasionally
  • We are an equal opportunities employer

This job description is not an exhaustive list of responsibilities. It is intended to describe the general nature and level of work performed by this role. We reserve the right to modify or add to this job description at any time.

Keywords: incident manager, IT management, problem-solving, communication, teamwork