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Commercial Customer Finance Manager
2 meses atrás
About the Role
We are seeking a highly skilled Customer Finance Business Development Manager to join our team at Dover Corporation. As a key member of our Customer Finance Team, you will play a critical role in driving business growth and developing strategic partnerships with our customers.
Key Responsibilities
- Work closely with our business partners to develop and implement financial service packages that meet the needs of our customers.
- Drive business and process transformation projects to improve revenue growth, efficiency, and optimization of our programs.
- Provide presales support to our business and cross-functional teams to assist in serving our customers.
- Educate and address queries and concerns on customer finance options with our business, cross-functional teams, and customers.
- Act as a facilitator to work with our business on potential deals, providing tools to win deals that address customer-specific needs.
- Create dedicated financial service packages to support the sales process.
- Attend customer meetings upon business request.
- Provide training and support on the use of SalesForce to incorporate financing options into quotes.
- Support Customer Care on handling different financing options in SAP for order processing.
- Train and advise the Business, Customer Care, and Finance on process and accounting treatment of different finance options.
- Deal structuring of MI Self Finance, control of margins and breakeven point, and ensure that deals meet governance criteria.
- Drive monthly business reviews and provide monthly reporting on revenue and commission, project updates, and share best practices.
- Collaborate with Customer Care, Business, and Finance to track recovery of printers at the end of the lease term and ensure proper disposal and accounting treatment.
- Define, deploy, and document processes and controls related to customer financing, ensuring global standardization and alignment with corporate policies.
Requirements
- Bachelor's or Master's degree in Finance, Chartered Accountant, CPA, or equivalent.
- Minimum 5 years of working experience in customer finance and project management.
- Inherent training and presentation skills.
- Strong understanding of revenue recognition, assets depreciation, cash flow, controls, and compliance requirements.
- Enhanced SAP knowledge, specifically in the FI, CO, and SD module.
- Experience with SalesForce.
- Proficient and fluent in English (written and spoken).
- Strong business acumen and negotiation skills.
- Proficient in customer finance, loan structuring, and credit management.
- Analytical skills to identify and propose appropriate business and customer financing solutions.
- Team player with excellent organizational, communication, and relationship management skills.
What We Offer
- Growth opportunities within an international environment.
- Performance-based yearly merit increase.
- Hybrid work arrangement policy (2-3 days working from home).
- Health insurance for employees and legal dependents.
- Life Insurance.
- Free Parking on-site.
- Employee Referral program.
- Employee Assistance program.