Implementation Portfolio Manager
3 semanas atrás
Unlock Your Potential in Healthcare IT
Join Dedalus as a key player in shaping the future of healthcare technology
Key Responsibilities
- Manage the implementation life cycle of Dedalus' products portfolio, ensuring seamless integration and adherence to best practices
- Lead a team of project managers, consultants, and specialists in implementing healthcare IT solutions
- Develop and maintain the implementation flow, including installation, application, configuration, training, and validation
- Collaborate with project managers to prepare schedules, timelines, presentations, and documents for project implementation
- Apply best practice processes and procedures for Dedalus' portfolio implementation, ensuring high-quality services
- Develop skills simultaneously with products sold and market needs, staying up-to-date with industry trends
- Implement service strategies and execute tasks/programs to meet customer needs
- Ensure high customer satisfaction for implementation services and maintain quality KPIs
- Transfer knowledge within the organization, third parties, and customers, promoting a culture of excellence
- Manage the impact of products on the business, creating and maintaining customer training manuals
Requirements
- Bachelor's or Master's degree in a relevant field
- PMP certification desirable
- Working experience in Healthcare IT business
- Professional proficiency in English
- Knowledge in software implementation and project management methodologies
- Previous experience in project leadership and knowledge of project management tools and techniques
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