
Empowerment Specialist
Há 4 dias
This role is ideal for a highly organized, motivated, and collaborative professional who is passionate about empowering sales and customer-facing teams through impactful training, content, tools, and process optimization.
The successful candidate will be responsible for designing and delivering engaging, high-impact training programs for both new hires and experienced team members across the revenue organization. They will maintain and continuously improve training materials, LMS modules, and structured learning paths to ensure consistency and relevance. Additionally, they will provide ongoing enablement through live sessions, process documentation, monthly newsletters, and more—equipping teams with the knowledge and resources needed to drive performance and stay aligned throughout the sales cycle/customer lifecycle.
The specialist will also curate, organize, and maintain centralized enablement content repositories to ensure the revenue team has easy access to the most up-to-date collateral. They will proactively develop internal-facing assets to support both Sales and Customer Success teams, including SOPs, training decks, process explainers, and onboarding materials aligned to new initiatives. Furthermore, they will partner with Marketing to create and update customer-facing sales materials like pitch decks, one-pagers, and case studies.
Key responsibilities include:
- Onboarding & Training: Support the design and delivery of engaging, high-impact training programs for both new hires and experienced team members across the revenue organization.
- Content Management & Creation: Curate, organize, and maintain centralized enablement content repositories to ensure the revenue team has easy access to the most up-to-date collateral.
- Sales Tech Enablement: Provide support and guidance on the use of sales tools such as Salesforce, Outreach, GovSpend, and Calendly.
- Process Documentation & Optimization: Document enablement programs, sales workflows, and process changes.
- Performance Monitoring: Help track enablement program impact by gathering feedback, analyzing rep performance data, and generating insights to iterate and improve future initiatives.
- Cross-Team Collaboration: Work closely with stakeholders across Sales, Customer Success, Marketing, Product, and RevOps to align strategies, gather feedback, and ensure consistency across enablement efforts.
- Rep Support: Build trusted relationships with reps to understand their challenges and provide ongoing, tailored support and coaching materials.
Requirements:
- Highly organized, motivated, and collaborative professional with a passion for empowering sales and customer-facing teams.
- Strong analytical skills with the ability to analyze complex data and generate actionable insights.
- Excellent communication and interpersonal skills with the ability to work effectively with cross-functional teams.
- Ability to think critically and strategically, with a focus on driving business results.
Benefits:
- Opportunity to make a meaningful impact on the company's success.
- Collaborative and dynamic work environment.
- Professional development opportunities.
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