
Chief Resource Optimization Specialist
Há 4 dias
At the heart of our operations, we have a pivotal role that bridges the gap between strategic human capital and operational efficiency.
About the Resource Management PositionThis is not a scheduling function; it's a high-impact position that sits at the nexus of company operations and strategic initiatives. As a Senior Resource Management Analyst, you'll be responsible for the full lifecycle of resource allocation, from forecasting to daily management, driving efficiency and on-time delivery across project portfolios.
- You'll proactively forecast future staffing requirements by analyzing sales pipelines, committed projects, and strategic business initiatives.
- You'll conduct comprehensive audits of current workforces to document skill sets and identify areas of under- or over-utilization.
- You'll advise senior leadership on key strategic decisions, including hiring full-time employees versus engaging contractors to fill skills gaps.
- You'll identify future skills gaps by comparing forecasted demand with current capacity, informing strategic hiring, training, and contractor engagement decisions.
- You'll model 'what-if' scenarios, assessing the resource impact of major business events like contract wins or personnel changes.
- You'll serve as the central point of contact for all resource requests, matching staff to projects based on skills, availability, priority, and budget, optimizing staffing across portfolios.
- You'll act as a neutral broker to identify, mediate, and resolve resource conflicts arising when multiple projects compete for the same talent.
- You'll maintain our Professional Services Automation platform as the single source of truth for all resource data.
- You'll track, analyze, and report on key performance indicators such as billable utilization, bench time, and forecast accuracy.
Key responsibilities include:
- Forecasting future staffing requirements
- Conducting comprehensive workforce audits
- Advising senior leadership on strategic decisions
- Identifying future skills gaps
- Modeling 'what-if' scenarios
- Managing resource requests and conflicts
- Maintaining the PSA platform
- Tracking and reporting key performance indicators
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