
Client Success Strategist – Brazil
2 semanas atrás
We're seeking a seasoned professional to lead our client success strategy in Brazil. This role requires strong leadership skills, as you will be responsible for executing our client success strategy and building a high-performing team.
As the ideal candidate, you will have a proven track record of driving revenue growth, improving client retention, and enhancing operational efficiency. You will also possess excellent relationship-building skills, with the ability to engage and influence senior stakeholders.
Our ideal candidate will be a strategic thinker with a data-driven approach. They will be able to analyze complex problems, identify opportunities for improvement, and develop actionable insights that drive business growth.
Key responsibilities will include:
- Executing our client success strategy in Brazil
- Building and leading a high-performing Client Success team
- Driving revenue growth and improving client retention
- Enhancing operational efficiency and streamlining workflows
Our organization is committed to creating an inclusive environment where everyone can thrive. We welcome diverse perspectives and encourage collaboration to fuel innovation and growth.
Our company values flexibility, learning, and development, and we offer hybrid working options that allow you to balance work and life effectively.
Required Skills and QualificationsTo succeed in this role, you will need:
- 10+ years of experience in Client Success, Account Management, or similar roles within AdTech, Digital Media, or MarTech
- Proven experience leading and scaling Client Success teams in high-growth environments
- Strong understanding of programmatic media, digital advertising, and agency ecosystems in Brazil
- Demonstrated success in driving revenue growth, improving client retention, and enhancing operational efficiency
- Excellent relationship-building skills, with the ability to engage and influence senior stakeholders
- Strategic mindset with a data-driven approach
- Outstanding leadership, communication, and negotiation skills
- In-depth knowledge of the Brazilian advertising market and client expectations
- Fluency in English is essential; Portuguese proficiency is also required
Our organization offers a range of benefits, including:
- Flexibility: Hybrid working options that allow you to balance work and life effectively
- Learning and Development: Access to online learning platforms, English or Spanish group classes
- Inclusive Culture: A supportive environment that values authenticity and growth
- Fun and Connection: Team events and social activities
If you're passionate about driving business growth, developing strong relationships, and fostering innovation, this could be the perfect opportunity for you. Apply now to take your career to the next level
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