Customer Success Strategist

1 dia atrás

São Paulo, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro R$80.000 - R$100.000
Customer Success Strategist

About the Role:

We are seeking a highly skilled Customer Success Strategist to join our Scale team. In this role, you will manage high-potential accounts, driving success through strategic engagements and scalable programs.

Your Responsibilities:

  • Develop comprehensive onboarding plans for seamless customer adoption.
  • Serve as a trusted advisor, facilitating proactive motions like quarterly business reviews and health checks.
  • Promote customer needs internally while setting clear expectations externally.
  • Collaborate with internal teams to drive customer satisfaction.

Requirements:

  • Strong understanding of SaaS and customer success principles.
  • Excellent communication and interpersonal skills.
  • Ability to lead customer engagements.
  • Strategic thinking and problem-solving skills.

Benefits:

  • Opportunity to work with a leading Digital Experience Assurance platform.
  • Chance to collaborate with a talented team.
  • Professional growth opportunities.

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