Customer Success Strategist

Há 3 dias

São Paulo, São Paulo, Brasil beBeeAccountManager Tempo inteiro

Job Overview

We are seeking a highly skilled and experienced Customer Success Strategist to join our team. In this role, you will be responsible for managing and building relationships with clients in the claims industry, ensuring their satisfaction, and driving revenue growth.

About the Role

  • Serve as the primary point of contact for assigned accounts within the claims vertical, building and maintaining strong relationships with key stakeholders.
  • Understand clients' business needs and goals, and proactively identify opportunities to provide additional value and support.
  • Collaborate with internal teams, including sales, product, and customer success, to develop and execute account plans and strategies to achieve revenue targets.
  • Conduct regular business reviews with clients to assess performance, address concerns, and identify opportunities for improvement.
  • Act as a trusted advisor to clients, offering insights, recommendations, and solutions to help them optimize their operations and achieve their objectives.
  • Analyze data and metrics to monitor account performance, identify trends, and uncover opportunities for growth.
  • Effectively communicate Solera's value proposition, product offerings, and industry trends to clients, ensuring they are well-informed and up-to-date.
  • Lead contract negotiations, renewals, and upsell opportunities, driving revenue growth and maximizing client satisfaction.
  • Stay updated on industry trends, market conditions, and competitive landscape to identify potential risks and opportunities.

Requirements

  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
  • Proven experience as an Account Manager or in a similar customer-facing role, preferably within the claims or insurance industry.
  • Strong analytical skills with the ability to interpret data, identify trends, and provide actionable insights.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
  • Exceptional negotiation and persuasion abilities, with a track record of successfully closing deals and driving revenue growth.
  • Customer-centric mindset with a passion for delivering exceptional service and exceeding client expectations.
  • Self-motivated and results-oriented, with the ability to work independently and as part of a team.
  • Proficient in MS Office Suite (Excel, Word, PowerPoint) and CRM software.
  • Fluent in both English and Spanish, with strong written and verbal communication skills in both languages.

Benefits

  • This is an exciting opportunity to join a dynamic team and contribute to the success of our clients and the growth of our organization.
  • You will have the opportunity to work with a global leader in the data and software services industry.
  • We offer a competitive compensation package, including salary, bonus, and benefits.

  • Account Success Strategist

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeIndustrial Tempo inteiro R$150.000 - R$200.000

    Account Success StrategistWe are seeking an experienced Account Success Strategist to join our team. As a key member of our organization, you will be responsible for leading a team of technical professionals and overseeing the success of all accounts within your portfolio.About the RoleThis is a dynamic opportunity for a skilled professional who thrives in...

  • Digital Growth Strategist

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeGrowth Tempo inteiro US$125.000 - US$175.000

    Digital Growth Strategist RoleWe are seeking a highly skilled Digital Growth Strategist to join our Enterprise Customer Success team. The ideal candidate will have a proven track record of driving growth through data-driven marketing initiatives using analytics platforms.As a Digital Growth Strategist, you will partner closely with customers' Marketing,...

  • Customer success

    3 semanas atrás

    São Paulo, São Paulo, Brasil Netvagas Tempo inteiro

    Candidate-se rapidamente pelo email: Requisitos e qualificações: Requisitos:Superior completo ou cursando em Administração, Marketing, Comunicação ou áreas correlatas;Experiência prévia em funções de atendimento ao cliente, suporte ou Customer Success (CS - Customer Success);Capacidade de organização e priorização de demandas;Boa comunicação...

  • Customer Success Professional

    Há 2 dias

    São Paulo, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro R$90.000 - R$120.000

    Customer Success Professional - Partner Growth SpecialistWe are seeking a skilled Customer Success Professional to drive growth through empowering partners. This role is ideal for experienced professionals who want to excel in customer outcomes by fostering successful partnerships.About the RoleWork closely with Partnership and Customer Success teams to...

  • Global Client Success Strategist

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeSuccess Tempo inteiro R$90.000 - R$150.000

    We are seeking a seasoned Client Success Strategist to join our team in São Paulo. This role will be responsible for executing our client success strategy in Brazil, tailoring it to local market dynamics.The ideal candidate will have a proven track record of building and leading high-performing teams, driving business growth, and fostering long-term...

  • Senior Customer Success Strategist

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro R$84.900 - R$107.350

    Unlock Customer Success: Drive Growth and RetentionIn this pivotal role, you will be the driving force behind delivering exceptional support to customers in LATAM for a leading solution. Your primary objective is to provide holistic support to help customers realize value, engineer solutions, and drive product adoption.Key Responsibilities:Develop and...

  • Customer Success Segment Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil DocuSign Tempo inteiro

    **Customer Success Segment Manager**Customer Success | Sao Paulo, Brazil**Our agreement with employees**DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign,...

  • Customer Success Manager

    Há 3 dias

    São Paulo, São Paulo, Brasil TITAN Tempo inteiro

    Join to apply for the Customer Success Manager role at TITAN Join to apply for the Customer Success Manager role at TITAN Get AI-powered advice on this job and more exclusive features. TITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation. We are looking to hire...

  • Drive Customer Success

    Há 2 dias

    São Paulo, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro R$1.200.000 - R$1.600.000

    We are seeking a skilled professional to drive customer success and performance growth. Our ideal candidate will partner with internal teams to prioritize customer needs and align resources effectively.About the RoleThe successful candidate will support customer success by collaborating with Sales and Customer Success stakeholders to mitigate customer...

  • Customer Success Agent

    Há 16 horas

    São Paulo, São Paulo, Brasil UENI Tempo inteiro

    Overview Customer Success Agent (SaaS) at UENI. We are seeking a proactive and customer-focused Customer Success Agent to join our team. In this role, you will handle complex customer inquiries, drive engagement, manage