Senior Product Manager, Alexa Brazil

Há 6 dias


Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro
About the Role

We are seeking a highly skilled Senior Product Manager to join our Amazon Alexa International team in Brazil. As a Senior Product Manager, you will be responsible for improving and inventing the Alexa customer experience for Brazilian customers.

Key Responsibilities
  • Define user needs and identify gaps, features enhancements, and opportunities to grow the business.
  • Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application.
  • Manage prioritization and trade-offs among customer experience, performance, and operational support load.
  • Continuous monitor customer experience performance, identify gaps, and improvement areas and build improvement plans.
  • Work closely with engineering teams and program management to deliver products to the market.
  • Proactively identify and resolve strategic issues that may impair the team's ability to meet strategic, financial, and technical goals.
Requirements
  • 5+ years of product or program management, product marketing, business development, or technology experience.
  • Bachelor's degree or equivalent.
  • Experience owning/driving roadmap strategy and definition.
  • Experience with feature delivery and trade-offs of a product.
  • Experience owning technology products.
  • Strong analytical skills, ability to produce, interpret, and draw conclusions from complex data.
  • Demonstrated ability to solve problems and translate customer needs into projects using creative thinking and innovation.
  • Experience thinking strategically and executing tactically, with the desire to roll up your sleeves.
  • Demonstrated ability to quickly learn and adapt to new digital tools for process optimization and reporting.
  • Strong verbal and written communication skills.
  • Fluent in both English and Portuguese.
Preferred Qualifications
  • Experience in influencing senior leadership through data-driven insights.
  • Experience working across functional teams and senior stakeholders.
  • Experience in communicating with technical and non-technical stakeholders at all levels across multiple business units.
  • Experience in start-up type environments or short-cycle businesses.
  • Knowledge of LLM and Generative Artificial Intelligence.


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