Luxury Hotel Front Desk Associate
2 semanas atrás
Company Overview
The Mozart Prague is a prestigious hotel with a rich history and heritage, located in the heart of Prague's enchanting Old Town. Our hotel combines modern comforts with the charm of historical architecture, offering guests an unforgettable experience.
Job Summary
We are seeking a dedicated and professional Night Receptionist to join our team. As a Night Receptionist at The Mozart Prague, you will ensure that our guests receive a warm welcome and exceptional service throughout the night.
Responsibilities
• Greet and check-in guests efficiently and professionally during night hours
• Manage reservations and provide information about room availability, rates, and amenities
• Handle guest inquiries and resolve any issues promptly
• Coordinate with other departments to ensure seamless guest experiences
• Conduct night audits and prepare reports for management
• Maintain accurate records and perform administrative tasks
Qualifications
• Previous experience as a receptionist or in a customer service role is preferred
• Excellent communication and interpersonal skills
• Proficiency in Czech and English; knowledge of additional languages is a plus
• Strong organizational skills and attention to detail
• Ability to work independently and handle multiple tasks simultaneously
• Friendly and approachable demeanor with a passion for providing outstanding service
• Availability to work night shifts, including weekends and holidays
Salary
The estimated annual salary for this position is approximately €25,000 - €35,000, depending on qualifications and experience.
Benefits
As a Heartist with Accor Hotels, you will enjoy a competitive salary and benefits package, including opportunities for career growth and development within our global network, employee discounts at Accor hotels worldwide, and access to ongoing training and professional development programs.
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