Field Support Engineer Network Specialist

Há 5 dias

Belo Horizonte, Minas Gerais, Brasil beBeeNetwork Tempo inteiro R$60.000 - R$81.000
Job Opportunity

We are seeking a skilled network engineer to support our networks in Belo Horizonte, Brazil.

The ideal candidate will have advanced Portuguese and English skills, as well as a valid Cisco CCNA or CCNP certification.

  • This role involves LAN and WAN network support, including addressing, switches, routers, WLAN, AD, DNS, NPM, firewalls, CDNs, load balancers, and NFV.
  • The successful candidate will also be responsible for private networks, the internet, and assisting in the adoption of network monitoring and data collection tools.
  • Carrier trunking with local networks is also a key aspect of this role.

The selected candidate will work closely with our team to provide technical support and maintain the stability and performance of our networks.

Key Responsibilities:
  • Support configuration, troubleshooting, testing, IMAC for access/border/core network for Cisco/HP Family.
  • Assist in the implementation and maintenance of network devices, including small/medium switches L2/L3, small/medium/large Router L3-L7 for access/edge/core, WLAN Cisco/HP.
  • Collaborate with colleagues to achieve business objectives.
  • Maintain accurate records of incidents, problems, changes, and all related activities.
  • Perform analysis of the hardware requirements for software installation.
  • Test functionalities of new equipment, components, or peripherals, and prepare configuration and user guides or manuals.
  • Reinstall the default image on workstations or notebooks, including the process of backing up users' data.
  • Act in the execution of activities of the asset management process in Customer locations where there are no asset technicians allocated, at times when the Asset Management service is not available or whenever required by supervision.
What We Offer:
  • Health insurance
  • Life insurance
  • Gympass
  • TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social, and financial assistance to associates
  • Partnership with SESC
  • Reimbursement of Certifications
  • Free TCS Learning Portal – Online courses and live training
  • International experience opportunity
  • Discount Partnership with Universities and Language Schools
  • Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
  • TCS Gems – Recognition for performance
  • Xcelerate – Free Mentoring Career Platform

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