System Support Analyst

Há 3 dias


São Paulo, São Paulo, Brasil Cognizant Tempo inteiro

Cognizant is a leading IT services provider helping clients modernize technology and transform experiences. We're improving everyday life through innovative solutions.

Role Overview

We're seeking an experienced System Support Analyst to join our team. As a key member, you'll work directly with qualified teams to deliver high-quality service and support.

This role involves working in a UNIX environment, utilizing regular expressions, file management, and scripting skills (Shell, Perl, Python). You'll also be responsible for incident management, including follow-ups, postmortems, and troubleshooting. Additionally, you'll have experience with SQL queries, task scheduling using Autosys, and Unix knowledge.

We're looking for candidates with a strong background in relational databases, level 3 support experience, and advanced English language proficiency. A Bachelor's degree is required.

Bonus points if you have experience with Github version management

Key Responsibilities
  • UNIX environment: regular expressions, file management, scripting (Shell, Perl, Python)
  • Incident Management: follow ups, postmortem, troubleshooting
  • SQL query: build simple queries, query for data
  • Autosys task scheduling skills

In this role, you'll have the opportunity to work on challenging projects, develop your skills, and contribute to the success of our clients.

What We Offer
  • A highly competitive salary package (estimated $80,000 - $110,000 per year)
  • Ongoing support and funding for training and development plans
  • A dynamic and inclusive work environment that values diversity and promotes growth

Cognizant is an equal opportunities employer and welcomes applications from professionals with diverse backgrounds and experiences.


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