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Strategic Business Partnership Specialist
2 semanas atrás
Business Partnership Advocate
About the Role:The ideal candidate will be a seasoned professional with expertise in driving business outcomes by empowering partners to excel.
- Collaborate closely with cross-functional teams to share strategic insights and best practices for partner success.
- Directly work with partners to enhance their customer success strategies and methodologies, ensuring optimal retention and satisfaction.
- Provide expert guidance to regional leaders, serving as the primary post-sale customer success advocate in our partnership organization.
- Develop and execute tailored plans with partners to drive business growth, increase NDR, and scale client success initiatives.
- Forecast and track key account metrics to inform strategic decisions.
- Prepare regular reports of progress and forecasts to internal stakeholders.
The successful candidate will have a strong background in Customer Success Management within a SaaS environment, driving measurable business outcomes and retention. They should also be fluent in English and possess experience working in business organizations, managing cross-functional stakeholders, and negotiating solutions.
