
Customer Service Representative
Há 7 dias
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.
Key Responsibilities:- Provide exceptional support to players, ensuring timely resolution of issues and a positive gaming experience.
- Investigate and resolve player complaints and disputes efficiently, utilizing strong problem-solving skills and product knowledge.
- Document player interactions and follow up on unresolved issues in a thorough and professional manner.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced team environment and adapt to changing priorities.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
This is an in-person role located in São Paulo, Brazil, requiring a high level of flexibility and adaptability.
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