Customer Service Representative

1 dia atrás


São Paulo, São Paulo, Brasil beBeeCustomerService Tempo inteiro US$80.000 - US$150.000
Job Title: Customer Service Representative

About the Role:
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:
- Provide excellent customer service through various communication channels (phone, email, chat)
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and issues efficiently and effectively
- Collaborate with internal teams to resolve complex customer issues
- Maintain accurate records of customer interactions

Requirements:
- High school diploma or equivalent required; degree preferred
- 2 years of customer service experience required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
- Ability to maintain confidentiality and handle sensitive information

Benefits:
- Competitive salary and benefits package
- Opportunity for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance

What We Offer:
- A supportive and inclusive work environment
- Opportunities for career advancement and professional growth
- Comprehensive training and development programs
- Competitive compensation and benefits packages
- Recognition and rewards for outstanding performance

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