Operations Excellence Coordinator

Há 7 dias

Jundiaí, São Paulo, Brasil beBeeSupplyChain Tempo inteiro R$50.000 - R$73.000

Operations Executive Summary:

This role oversees the coordination and execution of day-to-day operations, focusing on supply chain management and logistics. The incumbent will analyze demand forecasts, identify risks and opportunities, and collaborate with stakeholders to ensure timely delivery of goods.

Main Responsibilities:

  • Support preparation and follow-up of sales reports, ensuring alignment with established targets.
  • Analyze and consolidate risks and opportunities in the sales forecast to inform business decisions.
  • Update demand forecast on a weekly basis based on customer releases, oversee phase-in/phase-out process.
  • Engage with supply chain management counterparts at customers to confirm or adjust demand as necessary.
  • Verify production plans are aligned with customer demand forecast on a weekly basis, negotiate adjustments to production plans as required.

Deliveries Management:

  • Ensure OE customer requirements are met through daily EDI monitoring and maintaining direct communication with customers.
  • Responsible for order processing and transportation scheduling with Continental plants and warehouses.

Logistics Performance:

  • Access customer performance tools and reports at customers' online supplier portals, share performance updates and indicators with all relevant stakeholders.
  • Moderate action plans and 8D tasks to drive performance improvements.

Price Maintenance and Overdue Management:

  • Maintain pricing, track raw material price development indices.
  • Update Net pricing in SAP inline with contractual agreements and customer purchase orders.
  • Check invoice prices regularly to ensure invoices are issued with correct pricing.

Customer Relationship Management:

  • Build and maintain strong customer relationships through exceptional support and service.
  • Ensure effective and regular communication through periodic customer visits.

Qualifications and Skills:

  • Bachelor's degree in Business Administration or Logistics.
  • Effective customer-centric communication and negotiation skills.
  • Minimum 3 years of experience in Supply Chain Management or Operations.
  • Strong understanding of logistics performance metrics and tools.
  • Familiarity with financial topics such as invoicing, pricing, and accounts receivables.
  • Proficient in MS Office (Excel, Word, PowerPoint and PowerBI) and ERP systems (SAP).

About Us:

We develop pioneering technologies and services for sustainable and connected mobility. We generate revenue from sales of products and services across various markets.

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