Senior Sales Operations Manager

1 semana atrás

São Paulo, São Paulo, Brasil beBeeCustomerService Tempo inteiro R$80.000 - R$100.000
Job Description

As a key member of our sales team, you will be responsible for managing and leading PAN BRA activities in sales administration. This role involves providing customer service support to various categories of the PAN BRA business, ensuring operational efficiency, and overseeing the management of an intern who handles BEM, JLC, and VAC sales admin activities.

The ideal candidate will possess strong interpersonal and communication skills, with the ability to prioritize tasks in a fast-paced environment. Advanced knowledge of Microsoft Office and experience with SAP are also essential requirements.

Key Responsibilities:
  • BRA Sales Admin Support & Management: Supervise and support PAN BRA Sales Admin work in all dedicated tasks, including sales order entry and maintenance, reporting, communication with clients and internal/external departments, reverse flow processes, and troubleshoot topics.
  • Communication: Communicate with buying teams on all PO updates, delivery window acceleration, ASN creations, and outputs.
  • Project Management: Responsible for supporting operational projects, customer service requests, and overall operation coordination.
  • Reporting: Weekly Customer Shipping Reports, Sales Executives Reports, and Brand Business Projection Reports if needed. Other brand-specific reports on request.
  • SAP Key User: Develop, test, and implement system enhancements, projects to improve operational and logistical efficiency. Manage and support Regional and L3 IT specifics for PAN Brazil.
  • Supply Chain Planning: Liaise with International Planning team regarding stock allocations, special orders, seasonal order preparation, and demand needs.
  • Special Tasks: Manage special projects as needed and perform other duties as required.
Required Skills and Qualifications

Education: University or college degree/diploma in a related field required.

Experience: 4-6+ Years of experience in a similar position.

Technical Skills:

  • Strong interpersonal and communication skills.
  • Team-oriented but also self-motivated with a strong entrepreneurial spirit.
  • Excellent problem-solving skills and an ability to prioritize in a fast-paced environment.
  • Advanced knowledge of Microsoft Office.
  • Experience of SAP.
  • Capacity to manage several projects simultaneously.
  • Excellent written, verbal, and interpersonal skills.
Benefits

Join our dynamic team and contribute to our mission of advancing through cutting-edge research, sustainability, and empowering modern heroes.

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