
Cloud Vendor Operations Manager
1 dia atrás
Job Title: Cloud Vendor Operations Manager
About the RoleThis is a unique opportunity to join our team as a Cloud Vendor Operations Manager. As a key member of our organization, you will be responsible for managing service delivery performance for all extended workforce needs across Google Cloud.
Key Responsibilities- Oversee a large vendor network distributed across different suppliers and sites.
- Manage relationships with SMB Sales service providers and oversee service delivery performance.
- Partner closely with suppliers and SMB Sales teams to ensure high quality output and successful customer outcomes.
- Lead regular business reviews ensuring sites are meeting/exceeding goals.
- Bachelor's degree in a technical or quantitative/business-oriented field, or equivalent practical experience.
- 10 years of experience in technical support service delivery or vendor management.
- 8 years of experience leading Inside sales, SMB Sales, operations, strategy, and change management.
- Experience managing inside sales or SMB sales programs through full time equivalents or outsourced operations.
- Problem-solving and project management skills, with experience executing complex strategic and operational initiatives.
- Written and verbal communication skills and experience collaborating with senior stakeholders across a large, global organization.
We deliver enterprise-grade solutions that leverage Google's cutting-edge technology and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to us as their trusted partner to enable growth and solve their most critical business problems.
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