Network Support Engineer Position for Global IP and Transmission Expert

Há 5 dias

Buenos Aires, Brasil beBeeNetwork Tempo inteiro R$100.000 - R$150.000
Job Description

We are seeking a highly skilled Network Support Engineer to join our team. The ideal candidate will have expertise in operational knowledge on current platforms IP (Cisco, Arista, Juniper), Mobile Data and Transmission (fiber and xWDM) (Infinera, Ciena). They will be responsible for monitoring network performance, identifying and troubleshooting issues, and collaborating with third-party providers to resolve incidents.

Key Responsibilities:
  • Monitor customer services per platform and act on alarm-generated and customer-initiated incidents
  • Interact with third-party providers in the course of trouble-shooting
  • Own and coordinate efforts for incident resolution by performing in-depth analysis and troubleshooting, including joint trouble-shooting with vendor or customer
  • Coordinate ongoing planned maintenance
Requirements:
  • Solid foundation and expertise in operational knowledge on current platforms IP (Cisco, Arista, Juniper), Mobile Data and Transmission (fiber and xWDM) (Infinera, Ciena)
  • Strong technical know-how and skills in terms of trouble shooting (e.g. TCP/IP, MPLS, BGP, QoS, DWDM)
  • Experience working in international telecom environment (NOC, Technical Support)
  • Demonstrated ability to take on operational leadership, making immediate decisions and executing them effectively
  • Strong analytical capabilities and a drive to transform information into fact-based knowledge
  • Exceptional teamwork skills with a strong sense of responsibility, actively contributing to the success of the team
  • Excellent communication skills to effectively convey information and collaborate with various stakeholders
  • Fluent professional English
About Us

We believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation.

We offer a dynamic work environment with opportunities for growth and development. If you are passionate about network support and want to join a team that values collaboration and innovation, please apply now.

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