Fraud Prevention Specialist

2 semanas atrás


São Paulo, São Paulo, Brasil Payjoy Tempo inteiro
About the Role

At PayJoy, we're committed to delivering exceptional services to our customers. To achieve this, we're seeking a skilled Fraud Prevention Specialist to join our team in Brazil.

Key Responsibilities
  • Monitor and analyze transactions for potential fraudulent activity.
  • Investigate and resolve reported fraud cases, ensuring timely and accurate documentation.
  • Develop and implement fraud prevention strategies and procedures.
  • Collaborate with the customer service and operations teams to address and mitigate fraud risks.
  • Conduct regular fraud risk assessments and provide recommendations for improvement.
  • Prepare and present detailed reports on fraud trends and prevention measures.
  • Stay updated on the latest fraud techniques and industry best practices.
  • Assist in training and educating team members on fraud prevention and detection.
Requirements
  • Bachelor's degree in Finance, Business Administration, or a related field.
  • Minimum of 2 years of experience in fraud prevention, preferably within the financial services industry.
  • Strong analytical and problem-solving skills.
  • Proficiency in using fraud detection software and tools.
  • Excellent communication and interpersonal skills.
  • Languages: English and Portuguese.
Desirable
  • Professional certification in fraud examination (e.g., CFE).
  • Experience with phone finance products or similar financial services.
  • Familiarity with regulatory requirements and compliance standards in Brazil.
  • Language: Basic / Medium Spanish
Benefits
  • Company-funded Health and Dental Insurance for employees and immediate family members.
  • Life insurance.
  • Monthly benefits of meal vouchers and Home Office assistance.
  • $2,000 USD annual Coworking Travel Perk.
  • $2,000 USD annual Professional Development Perk.
  • $500 USD annual Fitness Perk.

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