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Coach Development Manager
2 semanas atrás
We are seeking a dynamic Seller Coaching Manager to lead our External Fulfillment team in driving seller success across Amazon's marketplace.
Key Responsibilities:- Leadership & Strategy:
- Lead a team of specialists, driving performance excellence and career development
- Partner with Program teams to define and execute coaching strategies that enhance seller success
- Design and implement scalable coaching methodologies and quality standards
- Program Management & Analytics:
- Drive continuous process improvements through data analysis and performance metrics
- Identify opportunities and implement solutions to optimize seller operations
- Develop and standardize coaching frameworks for consistent program delivery
- Stakeholder & Seller Success:
- Manage relationships with cross-functional teams to drive program improvements
- Lead resolution of complex seller escalations while supporting team development
- Guide sellers through operational processes and new feature adoption while ensuring compliance
This role requires strong leadership capabilities, analytical skills, and the ability to influence stakeholders across multiple organizations.
