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Drive Customer Success
2 semanas atrás
As a key player in our organization, you will be responsible for developing and maintaining long-term customer relationships. You will work closely with cross-functional teams to deliver exceptional customer experiences and drive business growth.
Responsibilities:- Build and maintain strong relationships with existing customers through regular communication and issue resolution.
- Collaborate with sales and marketing teams to identify new business opportunities and develop targeted campaigns.
- Develop and implement strategies to increase customer satisfaction and retention rates.
- Monitor and analyze customer feedback to identify areas for improvement.
- Work closely with the account management team to ensure seamless handovers and onboarding of new customers.
- At least 5 years of experience in customer management or business development.
- Excellent communication and negotiation skills.
- Strong industry knowledge in Manufacturing or Automotive sector.
- Fluent in German and English (written and spoken).
- Professional growth and development opportunities.
- Meaningful projects and open culture.
- Outstanding work-life balance.
- Flexible hybrid work model.
- Benefits package including laptop, smartphone, health programs, team events, public transport connection, food vouchers, and more.
Our organization values diversity, equity, and inclusion. We encourage applicants from all backgrounds to join our team and foster an inspiring workplace that fuels innovation.
