Customer Success Leadership Role

Há 3 dias


Curitiba, Paraná, Brasil beBeeCustomer Tempo inteiro R$40.000 - R$50.000

Unlock your leadership potential and drive growth as a Customer Success Team Manager with our pioneering tech firm.

As a seasoned professional, you will thrive in our dynamic environment where innovation meets excellence. With a track record of exceptional customer success experience, you will mentor and coach team members to deliver outstanding post-sales account management. Your analytical skills and passion for revenue management will propel us forward, driving high-performing teams and achieving business objectives. Our diverse customer base requires adaptability, and we seek a leader who can foster collaboration and continuous improvement across the organization.

Key Responsibilities:
  • Lead and develop a team of Customer Success Managers, fostering growth and performance
  • Analyze regional performance metrics, identify trends, and implement process changes to increase efficiency
  • Collaborate with cross-functional teams to enhance the overall customer experience
Requirements:
  • Excellent academic results and a bachelor's degree in Business, Communication, or STEM
  • Proven experience in SaaS or software industries, with a focus on customer success and revenue management
  • Passion for innovation, continuous learning, and improving processes
  • Strong problem-solving skills, with the ability to navigate ambiguity and change
What We Offer:

A dynamic work environment that prioritizes flexibility, collaboration, and personal growth. Enjoy benefits like annual compensation reviews, recognition rewards, and opportunities to travel and meet colleagues from around the world.



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