Executive Account Management Professional

Há 2 dias

São Paulo, São Paulo, Brasil beBeeAccount Tempo inteiro R$55.000 - R$110.000

We are seeking a seasoned professional to lead our account management team. As a Team Lead, you will be responsible for managing a portfolio of key clients, including leading and mentoring a small team of Account Managers with lower tenure.

This role requires maintaining local account management processes and global best practices, coordinating and executing local projects aligned with company-wide initiatives, ensuring client satisfaction and high retention, supporting the team in performance reporting and QBR presentations, and ensuring timely payments from clients.

You will also play a key role in organizing optimization processes across account management and TAM teams to meet goals, reporting on individual and market performance to leadership, and acting as a subject matter expert for the team.

Key Responsibilities:
  • Manage a portfolio of key clients
  • Lead and mentor a small team of Account Managers with lower tenure
  • Maintain local account management processes and global best practices
  • Coordinate and execute local projects aligned with company-wide initiatives
  • Ensure client satisfaction and high retention
  • Support the team in performance reporting and QBR presentations
  • Ensure timely payments from clients
  • Organize optimization processes across account management & TAM teams to meet goals
  • Report on individual and market performance to leadership
  • Act as a subject matter expert for the team

Required Skills and Qualifications:

  • Strong account management experience with large clients
  • Experience in e-commerce and retargeting
  • Team organization experience as a manager or project lead
  • Managing relationships with director or C-level executives
  • Excellent communication and presentation skills
  • Data analysis and problem-solving skills
  • Motivated and self-driven
  • Experience with target setting and evaluation
  • Advanced English proficiency

What We Offer:

  • A dynamic and supportive team environment
  • Remote work opportunities

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