Customer Experience Specialist

Há 4 dias


Brasil beBeeCustomer Tempo inteiro US$40.000 - US$80.000
Job Overview
We accelerate business and simplify lives for millions of customers worldwide.

Responsibilities
  • Provide front-line support for account access, billing, document workflows, and technical troubleshooting.
  • Advocate for customer needs while partnering cross-functionally to improve service quality and product experience.
  • Troubleshoot and resolve issues related to accounts, documents, billing, and access.
  • Manage communications with customers across phone, chat, Salesforce, and Jira.

Requirements
  • Bachelor's degree or equivalent
  • 2+ years in a customer-facing role (support, hospitality, retail, etc.)
  • Fluent in Portuguese and English

Skillful communication, technical fluency, and customer empathy are essential for success in this role.



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