Delivery Operations Manager

Há 2 dias


São Luís, Maranhão, Brasil beBeeDelivery Tempo inteiro US$120.000 - US$159.500

We are transforming the electric vehicle marketplace by revolutionizing the way we deliver our products. Our legacy is built on a culture of exploration, innovation, and hard work.

Job Overview
  • Create a scalable operations model to support high-volume deliveries nationwide, ensuring standardization across key customer touchpoints.
  • Design an operating playbook to guide Scout customers through every stage of the delivery journey.
  • Lead the hiring and onboarding of a team of Inside Delivery Specialists responsible for guiding customers through registration, trade-in, financing, logistics, and vehicle readiness issues.
  • Develop contingency plans to resolve delivery disruptions quickly and efficiently, in a customer-centric manner.
  • Leverage digital tools, automation, and training to reduce manual work and elevate the customer experience.
Requirements
  • Bachelor's Degree preferred.
  • Minimum 5 years of experience in delivery operations, customer experience, or sales operations with strong preference for DTC automotive delivery experience.
  • Proven ability to build and lead teams in high-volume, customer-facing environments.
  • Deep understanding of DTC automotive sales operations including digital-to-physical customer journeys.
  • Ability to design operational systems and troubleshoot complex cross-functional issues.
  • Collaborative project management approach.
  • Excellent written and verbal communication skills.
  • Experience working with CRM tools, logistics platforms, and process automation systems.
Delivering Customer Excellence
  • Act as a customer advocate and feedback channel to improve Scout's digital purchase and delivery journey.
  • Maintain documentation and training guides for standard operating procedures and iterate based on team and customer input.


  • São Luís, Maranhão, Brasil Remote Jobs Tempo inteiro

    Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again. But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout...

  • City Manager

    Há 5 dias


    São Luís, Maranhão, Brasil Grow Group Tempo inteiro

    Posição: City Manager - PresencialLocal de atuação: São Luis- MAPrincipais atividades:Será responsável pela implantação da filial, gerindo as operações de aluguel de motos, delivery, e outras unidades de negócio da Empresa, garantindo eficiência operacional e acelerando o crescimento.liderança #altaperformance #logística #visãoestratégica...


  • São Luís, Maranhão, Brasil beBeeCoordenador Tempo inteiro R$40.000 - R$60.000

    RoleWe seek a meticulous professional to oversee logistics and operations. As a key figure in our organization, you will coordinate the distribution of orders, manage resources, and contribute to the team's growth.">ResponsibilitiesEnsure adequate supply chain support, including equipment and information;Compile reports, monitor indicators, and provide...


  • São Luís, Maranhão, Brasil First Point Group Tempo inteiro

    IT ManagerLocation:Manaus, Amazonas, BrazilWork ResponsibilitiesStrategy Planning & Execution:Develop and execute the factory's IT strategy in line with corporate goals to achieve business objectives.Manage IT infrastructure to ensure stability and security.Evaluate existing systems and propose optimization solutions to drive digital transformation.Team...


  • São Luís, Maranhão, Brasil Fedex LAC Tempo inteiro

    **Under general guidance completes the following activities**:- Generates internal operational reports and/or according to customer requests.- Follow operational indicators (SLA's and KPI's) and gives suggestions to improve productivity.- Follow up operations related to collection, delivery and


  • São Luís, Maranhão, Brasil beBeeoperations Tempo inteiro US$100.000 - US$150.000

    Operations ManagerAn exciting opportunity has arisen for an experienced Operations Manager to join our Global Team Management strategy team.We are a cutting-edge payroll and HR platform that empowers global teams to unlock their full potential. Our mission is to make work more accessible, flexible, and inclusive for everyone.Main ResponsibilitiesExecute on...


  • São Luís, Maranhão, Brasil Alcoa Tempo inteiro US$90.000 - US$120.000 por ano

    Shape Your WorldAt Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.As a leader within Alcoa, you can help fulfill our purpose and realize our vision to build a legacy of excellence for future generations. Be part of the...


  • São Luís, Maranhão, Brasil Alcoa Tempo inteiro

    Shape Your World At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper. As a leader within Alcoa, you can help fulfill our purpose and realize our vision to build a legacy of excellence for future generations. Be part of...

  • Partner Success Manager

    2 semanas atrás


    São Luís, Maranhão, Brasil Microsoft Tempo inteiro

    In our Small, Medium, Corporate (SMC) and Digital Sales organization, we aim to empower our customers through the Microsoft cloud by building a globally led, digital-first organization aligned with our channel partners. Dedicated to one of the fastest-growing customer segments, the SMC and Digital Sales organization is on track to become Microsoft's next...


  • São Luís, Maranhão, Brasil beBeeController Tempo inteiro US$120.000 - US$140.000

    Job OverviewA senior accounting professional is sought after to lead a team of accountants in the delivery of virtual outsourced services. This leadership role involves managing a group of skilled accountants and providing controllership services to clients.Your RoleThe successful candidate will be responsible for overseeing the financial management of...