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Sales Operations Coordinator
2 semanas atrás
Business Operations Assistant Role
Job Overview:
We seek a detail-oriented and organized individual to manage sales orders, interact with various departments, and provide customer support. The ideal candidate should have excellent communication skills and experience in customer-facing roles.
Key Responsibilities:
- Manage sales orders from initial request to completion
- Provide assistance to clients via telephone and CRM system
- Facilitate collaboration between departments (Fulfillment, Logistics, Finance, and Production)
- Ensure adherence to internal policies and standards
- Request order approvals from other operations teams
- Process sales commissions and pricing/discount registrations
- Support representatives, distributors, and sales teams
Requirements and Qualifications:
- Bachelor's degree in Business Administration or related field
- Intermediate-level English proficiency (desired)
- Minimum 1 year of customer service experience
- Knowledge of commercial processes and environments
- Proficiency in Microsoft Office applications
- Familiarity with SAP or similar systems (desired)
- Customer Relationship Management (CRM) systems knowledge (desired)
Benefits and Opportunities:
This role offers the opportunity to work in a dynamic environment, develop valuable skills, and advance your career. As a key member of our team, you will be responsible for delivering exceptional customer experiences and contributing to business growth.
Other Considerations:
The successful candidate must possess strong organizational skills, attention to detail, and the ability to multitask effectively. They should also be able to maintain confidentiality and handle sensitive information with discretion.
