
Ecommerce Governance Specialist
2 semanas atrás
We are looking for a professional with a passion for governance and experience to join our team as a Program Manager. The ideal candidate will have a strong background in e-commerce and be able to ensure that our marketplace is safe and trustworthy for users, sellers, and creators.
Main Responsibilities:
- Collaborate with governance and experience teams to design e-commerce platform policies across various domains.
- Create clear and user-friendly policy articles for external audiences.
- Develop detailed execution playbooks based on specific policy and track implementation progress.
- Improve seller-facing policies to enhance clarity, accessibility, and alignment with business goals.
- Monitor and detect policy violations, and optimize through data analysis.
- Investigate and resolve platform policy violations or process-related incidents.
Requirements:
- Bachelor's degree or equivalent.
- 0-3 years of relevant experience in e-commerce.
- Proficiency in English required.
- Strong interest in program coordination, stakeholder communication, and process improvement.
About the Role:
This role is an excellent opportunity to develop your skills and make a meaningful impact on our e-commerce ecosystem. As a Program Manager, you will work closely with a talented team to create a safe and trustworthy environment for our users, sellers, and creators.
TikTok's Mission:
Inspiring creativity is at the core of our mission. We strive to do great things with great people and create value for our communities.
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