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Customer Service Representative Opportunity
2 semanas atrás
As a highly motivated and customer-focused representative, you will play a pivotal role in delivering exceptional experiences for holidaymakers worldwide.
The successful candidate will be responsible for promoting MSC Cruises products and services to clients, processing telephone sales using the reservation system, and assisting travel agents and individual clients with specialist support.
- Excellent interpersonal and sales skills are essential for this role, as is the ability to work effectively in a team environment.
The ideal candidate will possess a university degree, preferably in Tourism and Hotels or Business Administration, and have experience in dealing with clients via phone or face-to-face. Proficiency in Microsoft Office and knowledge of sales principles are also highly desirable.
MSC Cruises is part of the MSC Group and operates as the market leader in the Mediterranean, South Africa, and South America. Our fleet comprises 13 state-of-the-art cruise ships, and we are committed to providing exceptional experiences for holidaymakers worldwide.
