Technical Communication Specialist

1 dia atrás

Buenos Aires, Brasil beBeeCommunicator Tempo inteiro US$90.000 - US$120.000

As a critical communication specialist, you will be responsible for translating technical information into business-friendly communications. You will work closely with stakeholders to ensure accurate and timely updates throughout the incident lifecycle.

Key Responsibilities
  • Efficiently manage crisis communications from start to finish, including assessing impacts and communicating updates to internal and external clients.
  • Draft and disseminate timely, consistent, and meaningful updates on major incidents, including impacts, mitigation, and resolutions.
  • Collaborate with technology teams on large-scale, complex issues.
  • Serve as the primary point of contact for digesting technical information and communicating it to internal partners.
  • Produce impact lists to support communication efforts related to issue reporting requirements.
  • Demonstrate discretion and high integrity in managing sensitive issues and consumer data.
Required Skills
  • Exceptional written and verbal communication skills in English, with the ability to convey complex technical information clearly and effectively.
  • Experience collaborating and influencing stakeholders across multiple teams and lines of business.
  • Strong judgment and independent decision-making ability, comfortable with evolving situations to meet critical timelines.
  • Ability to manage multiple priorities in a fast-paced, high-pressure environment.
  • Proficiency in Microsoft Suite applications.

We value diversity and inclusion at our organization. We do not discriminate based on any protected attribute and make reasonable accommodations for applicants' and employees' needs.

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations and governments entrust us with their business in over 100 countries.

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