Technical Support Specialist

Há 2 dias


Buenos Aires, Brasil beBeeTechnical Tempo inteiro

Job Overview

We are seeking a talented individual to fill the role of Technical Support Specialist. In this position, you will be responsible for providing top-notch technical support to our clients, ensuring that their IT systems run smoothly and efficiently.

Key Responsibilities:

  • Monitor network performance and troubleshoot issues in a timely manner
  • Implement security measures to protect against cyber threats
  • Provide front-line technical assistance and troubleshooting to facilitate smooth functioning of computer systems, software, and hardware
  • Collaborate with internal and external teams to resolve complex technical issues
  • Adapt to changing technologies and priorities to ensure seamless delivery of IT services

Required Skills and Qualifications:

  • At least 1 year of experience maintaining a knowledge base or technical documentation for customer-facing and internal knowledge articles
  • Excellent communication and customer service skills
  • Basic knowledge of graphic/design tools
  • Service Now experience (desired)

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment

Additional Information:

We are an equal opportunity employer and welcome applications from diverse candidates. Our organization is committed to providing a safe and inclusive work environment for all employees.

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Information Technology



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