Technical Support

1 semana atrás

Buenos Aires, Brasil CTL Information Technology Tempo inteiro

Join to apply for the Technical Support (Backup) role at CTL Information Technology

Join to apply for the Technical Support (Backup) role at CTL Information Technology

En CTL nos enfocamos en acompañar la Transformación Digital poniendo a las Personas Primero Nuestra cultura #PeopleFirst nos desafía a dar una gran experiencia, aliándonos a la innovación y el crecimiento profesional de las personas Con más de 15 años en el mercado, brindamos soluciones tecnológicas innovadoras para grandes, medianas y pequeñas empresas. Desde la automatización de procesos, la omnicanalidad, hasta la ciberseguridad y el monitoreo de infraestructura IT. Somos profesionales apasionados por la tecnología, amamos lo que hacemos
¿Querés ser parte de un equipo dinámico que brinda soporte técnico de excelencia? En CTL estamos buscando un Backup Technical Support para garantizar la continuidad y calidad de los servicios de soporte informático, trabajando en conjunto con el equipo y reportando al Service Manager
¿En que nos enfocamos?
Hard Skills:

  • Conocimientos avanzados en reparación de PC. (Excluyente)
  • Conocimientos medios en Windows (Excluyente)
  • Conocimientos básicos de microinformática (VPN, navegadores, software de aplicaciones, (SQL, VMware, etc.) (Excluyente)
  • Conocimiento en Linux y OS/iOS (Altamente deseable)
  • Conocimiento de Ticketeras (Excluyente)

Principales responsabilidades:
  • Instalar, configurar y poner en marcha equipos de trabajo, asegurando su correcta conexión y funcionamiento.
  • Desinstalar, trasladar y habilitar puestos de trabajo según requerimientos de OSDE.
  • Reemplazar equipos defectuosos por unidades muleto, realizando backups y restauración de datos si es necesario.
  • Brindar soporte técnico en implementaciones y cambios de redes informáticas.
  • Diagnosticar y realizar tareas menores de mantenimiento en impresoras, escalando cuando corresponda.
  • Proporcionar asistencia técnica remota a usuarios.
  • Gestionar instalación, reparación y políticas de antivirus.
  • Resolver incidentes y solicitudes mediante herramientas de gestión de tickets.
  • Participar en mejoras y migraciones masivas de puestos de trabajo.
  • Colaborar en tareas adicionales para cubrir ausencias o contingencias.
  • Documentar y registrar el movimiento de equipos y periféricos en herramientas de stock.
  • Asistir en la entrega de pedidos o cambios de periféricos en el nodo de soporte.

Si cumplís con los requisitos y te apasiona brindar soluciones técnicas eficientes, queremos conocerte. Postulate ahora
Conoce un poco más del puesto:
  • Contratación: A tiempo indeterminado - Full Time.
  • Modalidad: ONSITE 100%
  • Zona de trabajo: AMBA
  • Días: Lunes a Viernes.
  • Horarios: 09 a 18hs.
  • Movilidad propia (No excluyente)

En CTL te ofrecemos:
Prepaga de Salud - Plan Premium
Pago de Haberes Anticipado (recibís tu sueldo el último día hábil del mes)
Regalo de Cumpleaños y Day Off
Licencia Udemy
Regalo y Día Off por Graduación
Licencia extendida por paternidad ????
Día Off por fallecimiento de mascotas
Burger Day mensual en nuestras oficinas de Parque Patricios
Kit de Bienvenida CTL
Sumate a nuestro equipo Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

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