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Technical Support Specialist

4 semanas atrás

Buenos Aires Espírito Santo Brazil Wavenet Cloud Computing, Virtualization & Cybersecurity Tempo inteiro

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Wavenet Cloud Computing, Virtualization & Cybersecurity

President & Founder @Wavenet Cloud Computing, your servers and data, with first class quality and support, + ultra high speed, 99.98% Uptime, TIER3…

Company Description

Wavenet is a trusted technology partner, renowned for providing quick service, exceptional attention, and advanced technical support. Our pillars are quality, availability, speed, and reliability, with a core mission of using technology to foster human progress. We prioritize personalized attention and service, always placing our customers first. At Wavenet, we are committed to constant innovation and excellence, knowing that there is only one way to do things: the right way.

Role Description

This is a full-time hybrid role for a Technical Support Specialist, located in Greater Buenos Aires with some work-from-home flexibility. The Technical Support Specialist will be responsible for providing technical support, troubleshooting issues, ensuring customer satisfaction, and maintaining high standards of customer support. Daily tasks include analyzing technical problems, assisting customers with inquiries, and resolving technical issues promptly and effectively.

Qualifications

  • Technical Support and Troubleshooting skills
  • Excellent Analytical Skills
  • Customer Support and Customer Satisfaction skills
  • Strong verbal and written communication skills
  • Ability to work independently and in a hybrid work environment
  • Experience in cloud computing, virtualization, or cybersecurity is a plus
  • Fluent in both Spanish and English
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesTechnology, Information and Internet

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