ServiceNow Business Analyst

Há 2 dias


Brasília, Distrito Federal, Brasil Insight Global Tempo inteiro
Job Summary

We are seeking a highly skilled ServiceNow Business Analyst to join our team at Insight Global. As a ServiceNow Business Analyst, you will collaborate with the Human Resources (HR) function to clarify and communicate business requirements, ensuring products and services are aligned with business needs as it pertains to utilization of ServiceNow for the HR Function.

Key Responsibilities
  • Act as a specialist within IT for HR, providing an array of services such as business process improvement, priority-setting facilitation, project definition or design, and broker IT and contract services.
  • Collaborate with HR to gather requirements, design functional solutions, and work with business processes.
  • Link IT to redesigned business processes and express complex technical concepts in terms understandable to the business.
  • Work with ServiceNow's HR Service Delivery module to improve HR processes and services.
Requirements
  • 3+ years of experience in IT, business process, or consulting roles.
  • Knowledge and experience in gathering requirements, functional design, and working with business processes.
  • Understanding of how IT affects an organization and ability to link it to redesigned business processes.
  • Good technical knowledge and ability to express complex technical concepts in terms understandable to the business.
  • Working knowledge of ServiceNow's HR Service Delivery module is highly desired.
What We Offer

$25/hr to $32/hr. Exact compensation may vary based on several factors, including skills, experience, and education.



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