Lead Technical Support Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeTechnicalExpert Tempo inteiro US$90.000 - US$118.000
Job Overview:

We are seeking a seasoned technical professional to spearhead technical support initiatives, leveraging expertise in Graphisoft products to drive customer success.

Key Responsibilities:
  • Develop and execute innovative support projects aimed at enhancing customer satisfaction.
  • Collaborate with cross-functional teams to implement creative solutions to complex challenges.
  • Establish thought leadership within the support team, driving process improvements and knowledge-sharing initiatives.
Requirements:
  • Demonstrated technical expertise and experience with Graphisoft products (Archicad, BIMx, BIMcloud, or DDScad).
  • Professional proficiency in English (written and verbal).
  • Bachelor's degree in architecture, engineering, computer science, or a related field.
  • A proven track record of consistently exceeding performance targets.
About This Opportunity:

This role requires someone who is passionate about technology, thrives on solving intricate problems, and has a genuine desire to help others achieve their goals.

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