Expert Support Professional

Há 7 dias

São Paulo, São Paulo, Brasil beBeeIT Tempo inteiro R$55.000 - R$85.000
Support Specialist

Crimson Education is seeking an experienced IT professional to deliver seamless IT operations and maintain the smooth functioning of our systems. As a key member of our support team, you will be responsible for providing front-line troubleshooting and support for IT systems, hardware, and software.

Main Responsibilities:
  • Deliver timely and effective troubleshooting and support for IT systems, hardware, and software
  • Configure and manage IT systems, including cloud-hosted productivity suites
  • Onboard and deprovision user accounts for various systems
  • Monitor technical support requests in real-time
Key Qualifications:
  • Demonstrated written and verbal communication skills
  • Focused customer service mindset and diagnostic abilities
  • Minimum 2 years of experience managing cloud-hosted productivity suites
  • Ability to pass a police background check due to working with students
Why Choose Us?
  • Opportunities for significant career growth and development
  • A fast-paced and dynamic work environment
  • Collaborative team atmosphere
  • Ongoing career progression opportunities

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