Healthcare Data Coordinator

Há 6 dias

Brasil beBeeHealthcare Tempo inteiro
Job Role

The Medical Document Retrieval Specialist is a crucial position in the healthcare medical records retrieval process.

Key Responsibilities:
  • Provider Research & Identification
    • Determine all relevant healthcare providers associated with a client's treatment, beyond the main facility listed by the requester.
    • Locate billing providers and related entities using tools such as Chartswap, prior request history, and direct provider calls.
    • Input all identified providers into the application system.
  • Request Creation & Quality Control
    • Review and correct incoming Release of Information (ROI) forms, which are incomplete or incorrect in approximately 90% of cases.
    • Create accurate base forms before assembling final submission packets.
    • Conduct thorough quality assurance checks for each ROI packet, ensuring all required components (cover letters, affidavits, etc.) are accurate and complete.
  • Request Assignment
    • Assign requests to appropriate team members based on workload and utilization metrics.
  • Handling Special Cases
    • Identify and escalate provider-specific requirements (e.g., custom forms) to the appropriate Manager.
    • Resolve missing or conflicting information by liaising directly with the requester's case manager.
Required Skills & Qualifications:
  • Experience: Prior experience requesting health records from providers on behalf of healthcare companies, law firms, or related organizations.
  • Attention to Detail: Extreme accuracy is essential; errors can cause months-long delays in retrieval.
  • Technical Skills: Proficiency in PDF editing/combining tools.
  • Communication: Strong verbal and written communication skills with a proactive problem-solving mindset.
Benefits:

This role offers a unique opportunity to work in a dynamic environment and contribute to the success of our organization. We offer a competitive salary and benefits package, including opportunities for professional growth and development.

Seniority Level & Employment Type:
  • Not Applicable
  • Full-time

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