Empregos atuais relacionados a Customer Experience Leader - Rio de Janeiro, Rio de Janeiro - beBeeManager

  • Customer Experience

    3 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Leve Saúde Tempo inteiro

    Buscamos um(a) Analista de Processos e Projetos Sênior para atuar no time de Customer Experience (CX), sendo responsável por gerenciar squads, conduzir projetos complexos e liderar iniciativas de melhoria de processos e jornadas, garantindo impacto direto na experiência dos nossos clientes. Se você é uma pessoa focada, organizada, analítica e com forte...


  • Rio de Janeiro, Rio de Janeiro, Brasil beBeecustomerexperience Tempo inteiro R$8.760 - R$10.782

    Job Title: Customer Experience Professional">We are seeking a skilled Customer Experience Professional to join our team. The successful candidate will be responsible for delivering exceptional customer service, processing returns, and generating accurate forecast reports.Key ResponsibilitiesProcess customer returns in a timely and efficient manner.Provide...


  • Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerSuccess Tempo inteiro US$70.000 - US$95.000

    We are seeking a highly skilled Customer Experience Coordinator to join our team. In this role, you will be responsible for ensuring that our customers derive maximum value from our service.The ideal candidate will have experience as a Customer Success Manager in a SaaS company with fewer than 500 employees. They will possess strong communication and...


  • Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomer Tempo inteiro R$72.000 - R$108.000

    Customer Success ManagerWe are seeking a highly skilled and experienced Customer Success Manager to join our organization.The successful candidate will be responsible for building and maintaining influential relationships with high-value customers, guiding them through their social maturity journey, and ensuring they gain full value from our product suite.In...


  • Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerSuccess Tempo inteiro R$90.000 - R$120.000

    Job OverviewThis role involves proactively engaging with customers to improve their experience and help them get the most out of their subscription.">Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Understand customer challenges and empower them to utilize our features and products.Required Skills and...


  • Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerSuccess Tempo inteiro R$60.000 - R$87.000

    Unlock New Opportunities in Customer SuccessJob DescriptionWe are seeking a seasoned professional to join our team as a Customer Success Manager. This role is critical to driving customer happiness, adoption, and retention. The ideal candidate will have a proven track record of growing customer success, adoption, and retention.This position requires strong...


  • Rio de Janeiro, Rio de Janeiro, Brasil Coca-Cola HBC Tempo inteiro

    Job Description Great marketing begins with human insights, understanding what the consumer wants, and telling the brands story in a relatable way. As a Media Consultant you'll help drive these initiatives by creating a strategic plan across all our Owned, Earned, Shared and Paid media. This role is responsible for leading a team, in partnership with brand...


  • Rio de Janeiro, Rio de Janeiro, Brasil Fundação Movimento Universitário de Desenvolvimento Econômico e Social Tempo inteiro

    Empresa no segmento de saúde ocupacional seleciona estudantes de ADMINISTRAÇÃO, 4º ao 6º período, ou MARKETING, 2º ou 3º período, ou GESTÃO COMERCIAL, 2º ou 3º período, para estágio na área de Customer Experience.Atividades:- Apoiar a área de Customer Experience no fluxo de atividades para atendimento às demandas dos clientes;- Realizar...

  • Noc Leader

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Ceragon Tempo inteiro

    Job Description Ceragon (NASDAQ: CRNT) is the global innovator and leading solutions provider of end-to-end wireless connectivity, specializing in transport, access, and AI-powered managed & professional services.Through our commitment to excellence, we empower customers to elevate operational efficiency and enrich the quality of experience for their end...


  • Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerExperience Tempo inteiro R$130.000 - R$190.000

    Customer Experience ManagerWe are seeking a strategic thinker with impeccable language skills to join our team as Customer Experience Manager.This role involves developing and implementing plans for operational efficiency, customer satisfaction, and loyalty. The ideal candidate will be able to harness their expertise to drive business growth.Key...

Customer Experience Leader

2 semanas atrás


Rio de Janeiro, Rio de Janeiro, Brasil beBeeManager Tempo inteiro R$25.000 - R$30.000
Job Title:

Support Manager

Job Description:

We are seeking a highly motivated Support Manager to join our team. The ideal candidate will have excellent leadership skills, a passion for delivering exceptional customer service, and the ability to drive business growth.

The successful candidate will be responsible for leading a team of Support Analysts, implementing strategic initiatives, and contributing to product problem-solving. They will also be expected to build effective relationships with cross-functional partners and stakeholders.

Key responsibilities include reviewing performance metrics, providing recommendations to senior leadership, and determining the ideal service model and processes for customers. The Support Manager will also contribute to the development of service models for new customer types and products.

Required Skills and Qualifications:

To succeed in this role, you will need:

  • Excellent leadership and communication skills
  • A proven track record of driving business growth and improving customer satisfaction
  • Ability to work collaboratively with cross-functional teams
  • Strong analytical and problem-solving skills
  • Experience in managing teams and implementing strategic initiatives
Benefits:

We offer a competitive salary and benefits package, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Flexible work arrangements
Others:

As a member of our team, you will have access to:

  • Professional development opportunities
  • Cross-functional training
  • Mentorship programs
  • Recognition and rewards for outstanding performance