Backoffice Infrastructure Director
2 semanas atrás
About the Role
We are seeking an experienced Backoffice Infrastructure Director to join our team in São Paulo, Brazil. As a key member of our DOTS team, you will be responsible for developing and implementing a long-term IT infrastructure strategy that ensures scalable, high-availability systems that meet evolving business needs.
Key Responsibilities
- Develop a long-term IT infrastructure strategy to ensure scalable, high-availability systems that meet evolving business needs.
- Lead the implementation of innovative solutions that optimize the DOTS Operations platform and influence company-wide technology decisions.
- Guarantee 24/7 environment resilience for uninterrupted access and support for all employees.
- Continuously improve existing infrastructure to enhance functionality, scale, and adapt to changing product demands.
- Thrive in a collaborative, agile culture that prioritizes people and productivity.
- Tackle cutting-edge technology challenges and unique use cases on a global level.
- Inspire and empower your team by championing well-being, fostering a supportive environment, and promoting work-life balance.
- Live the mission: inspire and empower others by genuinely caring for your own well-being and your colleagues. Bring well-being to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.
About You
You are a seasoned IT professional with a deep understanding of backoffice infrastructure technologies and solutions. As a recognized technical leader, having a proven track record of designing, implementing, and monitoring IT systems that deliver tangible business value.
What You Bring to the Table:
- Strategic Vision: Develop and execute long-term IT infrastructure roadmaps aligned with organizational goals, ensuring scalability, availability, and security.
- Technical Expertise: Lead complex projects from design to deployment, optimizing capacity, automating monitoring, and fine-tuning solutions for peak performance.
- Problem-Solving: Proactively tackle technology complexities, simplifying systems and processes to enhance efficiency and reduce costs.
- Hands-On Leadership: You are not just a manager; You're a doer. You write code, build automations, and actively contribute to operational solutions.
- IT Support Expertise: Have a strong background in IT support operations, including incident management, problem resolution, and customer service.
- Collaboration: Excel at building bridges between teams, stakeholders, and cross-functional areas, fostering collaboration and driving successful project delivery.
- Risk Mitigation: Preemptively identify and address potential risks, avoiding all-in projects and opting for iterative, smaller launches to ensure stability and minimize production disruptions.
- Data-Driven Decision Making: Leverage data and insights to inform decisions, looping in the right people to ensure we're making the most informed choices.
- Continuous Improvement: Constantly evaluate new technologies and proactively implement improvements to optimize outcomes and boost employee productivity.
- Security Advocate: Collaborate closely with Infosec managers to develop a robust security roadmap and actively influence security success across the organization.
- Advanced to Fluent English: Proven leadership skills in managing, motivating, and developing globally distributed teams.
About Us
We are a wellness company that is committed to the health and well-being of our employees. Our flexible program allows you to customize your benefits, according to your needs.
Our Benefits Include:
- Wellness: Health, dental, and life insurance.
- Flexible Work: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building.
- Flexible Schedule: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.
- Wellhub: We believe in our mission and encourage our employees and their families to take care of their well-being too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more.
- PAID TIME OFF: We know how important it is that our employees take time away from work to recharge.
- PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family.
- Career Growth: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.
- Culture: An exciting and supportive atmosphere with ambitious people from around the world You'll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space.
Join Our Team
We are committed to creating a collaborative, supportive, and inclusive space where everyone knows they belong.
Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
Questions on how we treat your personal data? See our Privacy Policy.
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