Backoffice Infrastructure Director

3 semanas atrás

São Paulo, São Paulo, Brasil Gympass Tempo inteiro
About Us

Wellhub, formerly Gympass, is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.

Job Description

We are seeking an experienced Backoffice Infrastructure Director to join our DOTS team in São Paulo, Brazil.

The successful candidate will be responsible for developing a long-term IT infrastructure strategy to ensure scalable, high-availability systems that meet evolving business needs.

Key Responsibilities:

  • Develop and execute long-term IT infrastructure roadmaps aligned with organizational goals.
  • Lead complex projects from design to deployment, optimizing capacity, automating monitoring, and fine-tuning solutions for peak performance.
  • Collaborate closely with Infosec managers to develop a robust security roadmap and actively influence security success across the organization.
  • Guarantee 24/7 environment resilience for uninterrupted access and support for all employees.
  • Continuously improve existing infrastructure to enhance functionality, scale, and adapt to changing product demands.

Requirements:

  • Strategic Vision: Develop and execute long-term IT infrastructure roadmaps aligned with organizational goals.
  • Technical Expertise: Lead complex projects from design to deployment, optimizing capacity, automating monitoring, and fine-tuning solutions for peak performance.
  • Microsoft Azure AD & Identity and Access Management (IAM): Deep expertise in Azure AD architecture, configuration, administration, and troubleshooting.
  • Digital Workspace (Google Workspace): Advanced administration and management of Google Workspace (Gmail, Drive, Calendar, etc.).
  • Asset Management: Proven experience in managing IT asset lifecycles (hardware and software).
  • License Management: Understanding of software licensing models and compliance requirements.
  • Vendor Relationship Management: Strong negotiation and vendor management skills.
  • IT Back Office Support Operations (ITSM): Deep understanding of ITIL or other ITSM frameworks.
  • Automation & Scripting: Proficiency in scripting languages (e.g., PowerShell, Python, Bash) to automate repetitive tasks and improve operational efficiency.
  • Security: Comprehensive understanding of security principles and best practices.
  • Compliance & Auditing: Familiarity with relevant industry regulations and standards (e.g., GDPR, HIPAA, SOC 2).

What We Offer:

  • Wellness: Health, dental, and life insurance.
  • Flexible Work: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone.
  • Flexible Schedule: Wellhubbers and their leaders can make the best decisions for their scope.
  • Wellhub: We believe in our mission and encourage our employees and their families to take care of their wellbeing too.
  • PAID TIME OFF: We know how important it is that our employees take time away from work to recharge.
  • PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family.
  • Career Growth: Outstanding opportunities for personal and career growth.
  • Culture: An exciting and supportive atmosphere with ambitious people from around the world.

We are committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

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