
Lead Salesforce Solutions Manager
Há 3 dias
Deliver impactful Salesforce solutions as a seasoned project manager. Lead complex implementations, focusing on Sales, Service, Financial Services, and Marketing Cloud Account Engagement.
Key Responsibilities:
- Project Leadership & Client Management:
- Oversee end-to-end Salesforce implementation projects from initial discovery through configuration, integration, testing, and user training.
- Serve as the primary point of contact for clients, building long-term relationships while managing expectations and delivering exceptional client experiences.
- Collaborate with clients to capture business requirements and user stories, offering expert guidance on Salesforce best practices and strategic optimizations.
- Manage data management activities, including imports, exports, and updates, ensuring data integrity throughout the project lifecycle.
- Configure and manage Salesforce users, profiles, permission sets, custom objects, fields, and page layouts tailored to client needs.
- Design and implement advanced Salesforce Flows, automated processes, and customized reports and dashboards to optimize client operations.
- Provide expert-level Salesforce user support and conduct targeted training sessions for client teams, promoting CRM adoption and best practices.
Qualifications & Requirements:
- Salesforce Administrator Certification (required).
- Minimum 2-4 years of Salesforce administration experience, with at least 2 years in a project management role.
- Deep understanding of sales processes, pipeline management, and the full project lifecycle.
- Proven expertise in developing and managing Salesforce automations and Flows.
- Demonstrated success in leading complex, multi-phase Salesforce implementations in a fast-paced environment.
Key Competencies:
- Exceptional organizational, time-management, and prioritization skills with attention to detail.
- Strong technical aptitude with the ability to analyze complex problems and deliver innovative solutions.
- Outstanding communication and interpersonal skills, engaging diverse stakeholders effectively.
- Self-driven and resourceful, working autonomously and leading cross-functional teams.
- Proven track record of delivering projects on time and within scope while maintaining high client satisfaction.
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