Program Manager and Group Insurance Specialist
Há 1 mês
We are seeking a highly skilled and experienced Program Manager and Group Insurance Specialist to join our team at Guardian Life Insurance Company. As a key member of our organization, you will play a critical role in leading the establishment and execution of multi-year critical initiatives that support Claims objectives.
Key Responsibilities- Lead initiatives in support of the Claims strategic goals, including comprehensive process reengineering, that span functional areas and include process mapping, operating model development, automation, outsourcing, and overall optimization.
- Plan, facilitate, and lead process and strategy development, problem solving, workshops, etc.
- Participate and potentially own the development of Claims strategy and functional roadmaps that deliver on our target letter goals.
- Work with and influence leaders across business and technology teams on solution development, required capability identification, and investment prioritization.
- Work with project teams to define business requirements and partner with various departments, such as Claims, IT and Product, to ensure the requirements meet internal and external needs and expectations.
- Prepare and deliver clear communications to Claims and Group leadership teams on initiative status, strategy impact and overall delivery timelines.
- Champion and assist with continuous improvement initiatives across Group Claims.
- Provide change management support by assisting our Group Claims Change Management Leader to optimally lead teams through change.
- Bachelor's degree or equivalent work experience.
- Strong Analytical, decision making and problem-solving skills - Lean Six Sigma Black Belt Certification desired.
- 5+ years of experience in managing cross-functional initiatives and/or programs with significant operational impact.
- Minimum of 5 years Group insurance experience desired with demonstrated experience in at least two of the core business areas in focus (Continuous Improvement, Process Innovation and Reengineering, or Operations).
- Creativity and thought leadership, comfortable with discussing and developing innovative solutions and supporting new ways of doing business, versus maintaining status quo.
- Strong communication skills with the ability to build effective relationships, influence others and work effectively in a matrixed organization.
- Possess proven and effective leadership qualities and skills, with the ability to express and defend ideas and concepts.
- Ability to thrive, operate and influence in an environment of change.
- Proficient knowledge of Project Management and Change Management Methodologies.
- Consistent track record of exceptional performance, having delivered quantifiable impact on company results.
- Ability to prepare and deliver executive-level presentations.
At Guardian Life Insurance Company, we offer a comprehensive benefits package, including choice of medical plans, dental plan, vision plan, health care accounts, critical illness insurance, life and disability insurance, accident insurance, 401(k) retirement plan, and more. We also offer flexible work arrangements, unlimited paid time off, personal holidays, paid parental leave, and paid family and medical leave policies.
Equal Employment OpportunityGuardian Life Insurance Company is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
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