
Security Risk Assessment Specialist
Há 2 dias
The Customer Success Manager plays a pivotal part in helping Enterprise customers transform their security risk assessment processes. This role empowers you to drive customer success by managing relationships, ensuring customer satisfaction, and communicating the value of our products.
You will be responsible for owning and managing customer relationships, guiding them through their lifecycle from onboarding to upselling and renewal. Your understanding of cybersecurity, third-party risk management, and our products will enable you to provide proactive support and guidance to our customers.
Key Responsibilities- Design success strategies for a portfolio of Enterprise customers throughout their lifecycle.
- Lead strategic conversations with customers to align our platform with their business challenges and goals.
- Serve as a subject matter expert on the SecurityScorecard platform and cybersecurity industry.
- Manage customer retention, forecasting, and execution.
- Collaborate with CS and Sales VPs to improve the customer journey and develop best practices.
- 3+ years of experience supporting B2B customers in a SaaS organization.
- Knowledge of Third Party Risk Management programs and cybersecurity domain experience.
- Experience working with C-level Executives, including meetings, presentations, and discussions.
We offer a competitive salary, stock options, health benefits, unlimited PTO, parental leave, tuition reimbursements, and more.
The estimated total compensation range for this position is $45,000 (base plus bonus). Actual compensation is based on various factors, including skills, qualifications, and experience.
About UsWe are committed to Equal Employment Opportunity and diversity. We believe that our team is strengthened by hiring employees with diverse backgrounds, skill sets, ideas, and perspectives.
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